I ran in to serious problems with a startup using sub-standard equipment bought elsewhere. Faced with the prospect of losing a ton of work, I contacted SteamMaster and Duy has promptly got me out of a really tight spot, on a sunday afternoon too might I add. Thank youread more
The service that's provided by Tam and Duy is exceptional. I received my goods over the Christmas/New Year period with no delay. Great follow up and great products. Thank you, Highly recommended.
If you're looking for someone that actually calls you back, wont leave you stranded, treats you as an equal no matter if your new or old to the industry Duy and the team at Steamaster is who you need in your life right now. Thankyou for the last few years and years to come!read more
been doing carpet cleaning for a while and came across alot of shops but steammaster is by faar the best of the lot they are honest and they care about you not just themselves.Duy goes above and beyond to sort your needs and I highly recommend them .you know when you buy any machine or wand or anything else you have the piece of mind that the guys selling you are gonna stand behind you if any issues arise so please try them before anyone elseread more
Duy has been extremally helpful and professional. Always communicates and showed a lot of concern to ensure my deliveries arrived on time. Followed up to ensure I'm happy with the product. Thank you. Keep up the excellent work.read more
Let me start off by saying, if you want quality cleaning products/equipments as well as a company that cares about their customers and not just the revenue generated… these guys are just the team you want on your side.I have worked with a few different suppliers and I have no words except - if you go with Steamaster, believe me - you are in the right hands, they never fail to meet your every need.Thank you to the Steamaster team for always looking after us.read more
Awesome Service and great range of products, I was having trouble figuring out what I needed to fix my old Carpet Extractor and got instant answers and response on the phone pointing me in the right direction and also providing the right products I needed to get going again, will definitely use again for anything carpet/tile and pressure cleaning related!read more
Duy Le is amazing. His customer service is exceptional. I have never experienced a service like that before. Can't believe how he does this. So much more than just selling items.Happy Customer 😊
We have been buying our equipment from Duy for a couple of years now. His service is amazing, really quick. It's flexible with offering Payright to get what you need really quickly. Back up service is excellent too. We had a faulty Good FX air mover and Duy replaced it happily and really quickly. Highly recommended.read more
If there was an option for 6 stars Steammaster deserves it. Contacted on a Sunday after having our current equipment fail. Duy recommended me a new machine, had finance approved and order placed all within Sunday! Machine arrived Wednesday and crisis averted.Magical service.read more
The best customer service, communication, customer service and products. Steam master Greenacre. Duy has never let me down. They dont just sell products, they care for your business.
The people who run this shop are absolutely amazing, down to earth and are really there to help and support the newcomers to the field.Thank you for the hard work you constantly put out :)!
Where to start! I have recently started a carpet and tile cleaning business and came across Duy from Steam Master by doing a google search.Since I first met Duy, he has been nothing but extremely helpful and goes well and truely above and beyond in helping me out. Nothing is ever a problem and Duy is always super friendly.Cannot recommend steammaster enough.Thanks Duy 🙏read more
These people are awesome in every way! They have the best product, best Customer service and unbeatable prices! Duy is a fantastic person to deal with. Every time I deal with them they bring the wow factor and leave a long lasting positive effects! Highly recommended! 5 star all the way 😊🏆♥️read more
Duy was so great at consulting me and finding out my issues before recommending the right product for me.This product is great for mould removal and it works so much better than Exit Mould! Not to add, the scent is SO much betterBefore and afters below!Thanks for your HELP Duy!read more
Nice to deal with Duy. He is very helpful and cooperative guy. They good in the market. They have quality stuff with reasonable price. Hope good relations in future.
Duy from Steam Masters is as professional as they come. They have great products and very affordable pricing! They have great knowledge and are always happy to help and advise. Would recommend anyone in the cleaning business to go to steam masters!read more
Great Customer Service and aftercare from Tam & Duy from Steamaster. Bought two carpet cleaning machines and many products from them. Never let us down...!!! recommend to anyone who wants to buy carpet cleaning equipment...read more
My whole process from beginning to end in purchasing my new package has been outstanding! The team is very helpful in knowing your needs and expectations. The after sales contact is impeccable with prompt replies to everything. A big thumbs up to the team. We need ten starts here! Here's to many more purchases from you guys.read more
My whole process from beginning to end in purchasing my new package has been outstanding! The team is very helpful in knowing your needs and expectations. The after sales contact is impeccable with prompt replies to everything. A big thumbs up to the team. We need ten starts here! Here's to many more purchases from you guys.read more
Highly recommend Steamaster.I have nothing but a positive feedback.Duy has been amazing to deal with.He always replied immediately to my emails and was more than happy to answer any questions I have.Even got immediate replies at 11pm at night.I purchased my steam cleaning machine with these guys last year and I love it.Very happy with the product and the support not only when purchasing the machine but after it too.It's great to know that in case anything goes wrong I can just contact them and they will be more than happy to assist me.Very happy customer here 😁😁read more
Duy was awesome in helping me sort out a trigger issue I had with my upholstery wand. If you're after a company that truly has your best interest at heart, can't recommend them enough. Definitely will be coming back!read more
Steamaster carpet cleaning products are fantastic with great deals. Duy is very approachable, knowledgeable and always available and willing to answer questions and provide great solutions.
Steamaster carpet cleaning products are fantastic with great deals. Duy is very approachable, knowledgeable and always available and willing to answer questions and provide great solutions.
Just got home for a break in my day and all my gear was sitting at my front door waiting for me. So excited to crack out the rotorvac 360 scrubber attachments.And delivered to Perth only one week since I ordered.Exceptional.read more
Steamaster is fantastic. Bought a big kit from them as a small business, works great. They are very knowledgeable, quick to fix any problems and have solution. Special thanks to Duy, quick replys and answers about products and equipments.read more
I had a privilege to cooperate with Steamaster team on various projects, and can only say words of praise for their business etics and dedication. I can honestly recommend doing business with this company.read more
Website navigation and purchasing the equipment I needed was very simple an easy! I had a question and directed it to the Steamaster Team and they were very prompt to reply and help me out. If you are looking for cleaning products/equipment I would highly recommend these guys!read more
Have been using these guys for a couple of years now and have been very happy with the price and quality of the solution hoses and other things I’ve purchased and most times delivered within the week, as I’m in Perth.Keep up the good work 👍Barryread more
Buying from Steamaster was best business decision I ever made the support, training and marketing help from these guys have given me and my team so much confidence. The machine is spectacular the carpets are incredible. I wouldn't buy from any were else. And when I don't know there always there for me or if they cant help they always find me someone who can help. This is not just a machine its the whole package and all the tools you need to grow. I traveled alone with machine for year but when I replaced it I got to meet the team and there always there for me. Steamaster we thank you.read more
Wow! Awesome! Very helpful. Nice machine and very kind staff. Duy has told me very useful information. He knows everything, very kind staff. And the machine is fantastic. Good price as well. Now I can make money everyday!!!read more
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