General Information
I am looking for a business opportunity but not sure if carpet cleaning is right for me?
Starting a carpet cleaning business is a great opportunity. We have resources to help you start, and train you on how to become good at what you do so you can earn a great income.
Do Steamaster provide good service and equipment?
Our service goes above and beyond what other suppliers offer. Don’t take our word for it, click here to hear from some of our happy clients.
Equipment
How do I know if Steamaster machines are good quality?
We have been selling carpet cleaning equipment for more than 20 years and have a spotless reputation in the industry, consistently receiving 5 star reviews from happy customers. Our clients include local councils, government organisations and successful carpet cleaning companies.
I don’t understand how the carpet cleaning machines work and I’m not comfortable using them
We have videos that show you how to setup and use our carpet cleaning machines. We also explain the features of the machine and how they benefit you. Click here to learn more.
Where are the Kanga carpet cleaning machines made?
The Kanga carpet cleaning machines are manufactured in Australia.
Where are the American Sniper carpet cleaning machines made?
The American Sniper carpet cleaning machines are manufactured in USA.
Shipping
How long will it take for me to receive my order?
If your item is in stock at time of ordering, we will aim to have it processed and shipped within 3-5 business days. You will receive an email tracking number once it ships. Please click here and refer to our shipping and returns page for estimated delivery times. Please keep in mind delays in delivery may occur.
How To Start A Successful Carpet Cleaning Business
What Equipment Will I Need To Start My Carpet Cleaning Business?
How Do I Get My First Clients? How Do I Budget For Advertising At the Start Up Phase?
How Can I Start My Carpet Cleaning Business While Still Working In My Current Job?
When is The Best Time To Start My Carpet Cleaning Business?
How To Choose The Right Carpet Cleaning Equipment
What Equipment Will I Need To Start My Carpet Cleaning Business?
How Much Money Should I Spend on Equipment To Start My Carpet Cleaning Business?
What Are The Advantages and Disadvantages of a Portable Carpet Cleaning Machine and a Truck-mounted Carpet Cleaning Machine?
How Do I Get My Machine onto the Second Floor to Clean Carpet if There Is No Lift?
What Are The Different Methods of Carpet Cleaning and Which One Should I Choose?
What is the Difference between Dry Carpet Cleaning And Encapsulation Carpet Cleaning?
When is Encapsulation Carpet Cleaning Ideal? And How Much Should I Be Spending On Chemicals?
How To Market and Grow Your Carpet Cleaning Business
How Do I Convert Leads into Paying Clients Without Competing On Price?
How Do I Get My First Clients? How Do I Budget For Advertising At the Start Up Phase?
What Are Some Tips on Getting Referrals from My Clients?
How Much Money Should I Spend On Marketing?
What Are Some Practical Marketing Tips that Can Help Me When Starting My Carpet Cleaning Business?
What Are Some Tips On How I Can Give My Client A Pleasant Experience To Gain Repeat Business?
What Are The Different Carpet Cleaning Methods?
What is Encapsulation Carpet Cleaning?
How To Maintain Your Carpet Cleaning Equipment
How to Position Spray Tips for Your Carpet Cleaning Wand
What Are The Most Common Problems with Steamaster Carpet Cleaning Machines?
What Are The Most Common Problems with American Sniper Carpet Cleaning Machines?
What Are The Most Common Problems with Polivac Carpet Cleaning Machines?
Mitchell Bugges
09:03 25 Feb 24
I ran in to serious problems with a startup using sub-standard equipment bought elsewhere. Faced with the prospect of losing a ton of work, I contacted SteamMaster and Duy has promptly got me out of a really tight spot, on a sunday afternoon too might I add. Thank youread more
Dee Dubs
07:54 02 Jan 24
The service that's provided by Tam and Duy is exceptional. I received my goods over the Christmas/New Year period with no delay. Great follow up and great products. Thank you, Highly recommended.
Jihad El-youssef
12:00 12 Nov 23
If you're looking for someone that actually calls you back, wont leave you stranded, treats you as an equal no matter if your new or old to the industry Duy and the team at Steamaster is who you need in your life right now. Thankyou for the last few years and years to come!read more
John Psiroukis
13:59 05 Nov 23
Met Duy the other day when I bought a vortex wand.Nice blokeReally helpful andCustomer service A1Good to see.I will be definitely going back.
Yas M
23:56 27 Oct 23
been doing carpet cleaning for a while and came across alot of shops but steammaster is by faar the best of the lot they are honest and they care about you not just themselves.Duy goes above and beyond to sort your needs and I highly recommend them .you know when you buy any machine or wand or anything else you have the piece of mind that the guys selling you are gonna stand behind you if any issues arise so please try them before anyone elseread more
Bradley Pollocks
03:39 27 Jul 23
Duy has been extremally helpful and professional. Always communicates and showed a lot of concern to ensure my deliveries arrived on time. Followed up to ensure I'm happy with the product. Thank you. Keep up the excellent work.read more
Tianna Lam
02:53 26 Jul 23
Let me start off by saying, if you want quality cleaning products/equipments as well as a company that cares about their customers and not just the revenue generated… these guys are just the team you want on your side.I have worked with a few different suppliers and I have no words except - if you go with Steamaster, believe me - you are in the right hands, they never fail to meet your every need.Thank you to the Steamaster team for always looking after us.read more
Matthew Plambeck
04:17 17 May 23
Awesome Service and great range of products, I was having trouble figuring out what I needed to fix my old Carpet Extractor and got instant answers and response on the phone pointing me in the right direction and also providing the right products I needed to get going again, will definitely use again for anything carpet/tile and pressure cleaning related!read more
Kim Dickinson
11:07 13 May 23
Duy is absolutely amazing. He is extremely knowledgeable, and the quality of service he provides is truly extraordinary. Highly recommend.
Dennis
11:25 03 Mar 23
Duy Le is amazing. His customer service is exceptional. I have never experienced a service like that before. Can't believe how he does this. So much more than just selling items.Happy Customer 😊
Cindy Frisch
06:03 23 Jan 23
We have been buying our equipment from Duy for a couple of years now. His service is amazing, really quick. It's flexible with offering Payright to get what you need really quickly. Back up service is excellent too. We had a faulty Good FX air mover and Duy replaced it happily and really quickly. Highly recommended.read more
Corbin Drowley
20:51 30 Nov 22
If there was an option for 6 stars Steammaster deserves it. Contacted on a Sunday after having our current equipment fail. Duy recommended me a new machine, had finance approved and order placed all within Sunday! Machine arrived Wednesday and crisis averted.Magical service.read more
Robert Nishanthan
08:26 27 Oct 22
The best customer service, communication, customer service and products. Steam master Greenacre. Duy has never let me down. They dont just sell products, they care for your business.
Majed El-Benni
08:33 07 Aug 22
The people who run this shop are absolutely amazing, down to earth and are really there to help and support the newcomers to the field.Thank you for the hard work you constantly put out :)!
heath cardier
05:10 07 Jul 22
Where to start! I have recently started a carpet and tile cleaning business and came across Duy from Steam Master by doing a google search.Since I first met Duy, he has been nothing but extremely helpful and goes well and truely above and beyond in helping me out. Nothing is ever a problem and Duy is always super friendly.Cannot recommend steammaster enough.Thanks Duy 🙏read more
steve docking
04:51 07 Apr 22
Thank you to the guy's at Steamaster. Alway's good to deal with & the machine & products i use are 2nd to none
washif ahmed
08:14 20 Mar 22
These people are awesome in every way! They have the best product, best Customer service and unbeatable prices! Duy is a fantastic person to deal with. Every time I deal with them they bring the wow factor and leave a long lasting positive effects! Highly recommended! 5 star all the way 😊🏆♥️read more
Lily S
11:42 28 Jul 21
Duy was so great at consulting me and finding out my issues before recommending the right product for me.This product is great for mould removal and it works so much better than Exit Mould! Not to add, the scent is SO much betterBefore and afters below!Thanks for your HELP Duy!read more
Robert Niroshan
23:37 31 Jul 20
Great people to work with. Amazing equipments. We will continue to use their equipment and their service.
Phil Tilbury
10:50 20 Jul 20
The absolute best customer service and products!We have used Steamaster for several years now and wouldn't shop anywhere else!Thanks so much guys!!
Dev Cleaners
03:30 27 May 20
Nice to deal with Duy. He is very helpful and cooperative guy. They good in the market. They have quality stuff with reasonable price. Hope good relations in future.
Mark Mansour
09:38 19 May 20
Duy from Steam Masters is as professional as they come. They have great products and very affordable pricing! They have great knowledge and are always happy to help and advise. Would recommend anyone in the cleaning business to go to steam masters!read more
Multiflex Cleaning
03:16 21 Apr 20
Great Customer Service and aftercare from Tam & Duy from Steamaster. Bought two carpet cleaning machines and many products from them. Never let us down...!!! recommend to anyone who wants to buy carpet cleaning equipment...read more
Bryce Nichol
20:44 14 Mar 20
My whole process from beginning to end in purchasing my new package has been outstanding! The team is very helpful in knowing your needs and expectations. The after sales contact is impeccable with prompt replies to everything. A big thumbs up to the team. We need ten starts here! Here's to many more purchases from you guys.read more
Bryce Nichol
20:44 14 Mar 20
My whole process from beginning to end in purchasing my new package has been outstanding! The team is very helpful in knowing your needs and expectations. The after sales contact is impeccable with prompt replies to everything. A big thumbs up to the team. We need ten starts here! Here's to many more purchases from you guys.read more
Blagica Kitoski
23:16 05 Mar 20
Highly recommend Steamaster.I have nothing but a positive feedback.Duy has been amazing to deal with.He always replied immediately to my emails and was more than happy to answer any questions I have.Even got immediate replies at 11pm at night.I purchased my steam cleaning machine with these guys last year and I love it.Very happy with the product and the support not only when purchasing the machine but after it too.It's great to know that in case anything goes wrong I can just contact them and they will be more than happy to assist me.Very happy customer here 😁😁read more
Dennis Neoklis
09:34 27 Feb 20
Easy to deal with. Great products at great prices. The staff and the owner are very helpful and polite.
Ezio Auditore
13:10 21 Feb 20
Duy was awesome in helping me sort out a trigger issue I had with my upholstery wand. If you're after a company that truly has your best interest at heart, can't recommend them enough. Definitely will be coming back!read more
Macarthur Cleaning Group Pty Ltd
19:43 13 Feb 20
Excellent services with honesty and friendly approached. Especially give thanks to Duy Le for great assistance and help for the products.
James Mwendwa
02:37 27 Jan 20
Steamaster carpet cleaning products are fantastic with great deals. Duy is very approachable, knowledgeable and always available and willing to answer questions and provide great solutions.
James Mwendwa
02:37 27 Jan 20
Steamaster carpet cleaning products are fantastic with great deals. Duy is very approachable, knowledgeable and always available and willing to answer questions and provide great solutions.
Amr Diab
11:38 19 Jan 20
Duy is always supporting and helping 24 / 7 no words to describe his professional friendly way Great Company
Star One
11:19 09 Dec 19
Very professional services. Duy is very helpful. Keep your good work guys. Fully satisfied customer.
Bella Di Nonna PTY LTD
11:34 02 Dec 19
Fantastic products, great deals and Tam and Duy are very approachable and always willing to answer questions and provide great solutions.
Peter Lam
23:14 11 Nov 19
Excellent services with honesty and friendly approached. Especially give thanks to Duy Le for great assistance and help for the products.
Alan/Mitchell Morris/Fairman
03:05 20 Sep 19
Just got home for a break in my day and all my gear was sitting at my front door waiting for me. So excited to crack out the rotorvac 360 scrubber attachments.And delivered to Perth only one week since I ordered.Exceptional.read more
Mark Symons
00:09 17 Sep 19
Steamaster is fantastic. Bought a big kit from them as a small business, works great. They are very knowledgeable, quick to fix any problems and have solution. Special thanks to Duy, quick replys and answers about products and equipments.read more
Jo Hughes
08:33 13 Sep 19
These guys go out of there way to help people , tam lee and duy Lee are legends fantastic guys 👍⭐️✨
Jo Hughes
08:33 13 Sep 19
These guys go out of there way to help people , tam lee and duy Lee are legends fantastic guys 👍⭐️✨
Igor Stankovic
11:33 13 Aug 19
I had a privilege to cooperate with Steamaster team on various projects, and can only say words of praise for their business etics and dedication. I can honestly recommend doing business with this company.read more
Sarah Rhodes
08:50 05 Jul 19
Website navigation and purchasing the equipment I needed was very simple an easy! I had a question and directed it to the Steamaster Team and they were very prompt to reply and help me out. If you are looking for cleaning products/equipment I would highly recommend these guys!read more
Preston
01:30 29 Jun 19
Have been using these guys for a couple of years now and have been very happy with the price and quality of the solution hoses and other things I’ve purchased and most times delivered within the week, as I’m in Perth.Keep up the good work 👍Barryread more
steven pye
03:17 05 Apr 19
Buying from Steamaster was best business decision I ever made the support, training and marketing help from these guys have given me and my team so much confidence. The machine is spectacular the carpets are incredible. I wouldn't buy from any were else. And when I don't know there always there for me or if they cant help they always find me someone who can help. This is not just a machine its the whole package and all the tools you need to grow. I traveled alone with machine for year but when I replaced it I got to meet the team and there always there for me. Steamaster we thank you.read more
miro miles
03:49 23 Nov 18
The advice and willingness to help is incredible. THE BEST PLACE IN SYDNEY BY FAR.
Wenrong Ma
03:57 14 Jul 18
Wow! Awesome! Very helpful. Nice machine and very kind staff. Duy has told me very useful information. He knows everything, very kind staff. And the machine is fantastic. Good price as well. Now I can make money everyday!!!read more
