Duy was extremely helpful during the whole process. From answering all of my questions to helping out when I was struggling with the learning curve. It's been perfect customer service and they've made the whole process of starting a cleaning business so much easier.read more
The best company to work with I try them all nice people great service cheapest in the market And no one told me to write it all comes from my hart thanks guys for helping me be successful.Tom Bpure Cleaning Servicesread more
Duy and Tam have been excellent suppliers with a wealth of knowledge and 24 hour support. No pressure, no hard sell, just two great guys who really are invested heavily in customer relationships and ultimately customer success. As a sole trader it's great to have people like Duy and Tam supporting me👍👍👍👍👍read more
It has been an incredible experience with steamaster. I live in Melbourne and bought my machine PEX 500 through Duy who is amazing and available to help and guide at any time. I will never shop anywhere else and highly recommend anyone wanting to by cleaning equipment.Thanks Duy for your exceptional services. I look forward to continue working with you.read more
You want service? Well I rang Tam at Steammaster on a Saturday on the off chance, even though their website clearly says closed. I left a message saying I am having problems with my carpet cleaning machine if they could please call on Monday morning. I actually just got it back from the electrician who said he fixed the problem. $120 later!Anyway, not even 5 minutes later I had a phone call. I explained my problem and asked where I can go to get it fixed on the Gold Coast. He went through the trouble, on his day off, to talk me through how to repair it myself. If that's not what service is about then I don't know what is. Would love to see Steammaster open on the Gold Coast. Well doneread more
Big thank you to all the guys at Steamaster for their friendly and easy to deal with nature, their service has been exceptional from the smallest replacement parts to brand new equipment. Delivery times interstate are exceptional. Cheers guys. Glen. Prideinurpropertyread more
We are a carpet cleaning business and we have been dealing with the guys at Steamaster for couple of years now and are extremely happy with the service !!!Everything is handled and completed fast and efficiently and with so much care and respect and nothing is any bother to them.!!They know how to run a business from first contact with the girls in office who are lovely to talk to and so helpful to dealing with Yee regarding Sales parts and repairs who goes so out of his way to get everything done for you!! We will continue to deal with them as we cannot fault them on anything at all !!Thank you Steamaster for your great service !!Kind Regards ..Helen and John Keenan..Argyll Carpet Cleaning ..read more
Once again Dee from steamaster has gone over and above he is a pleasure to do business with he knows that he talking about.Do your self a favour call steamaster and ask for dee.
Wow! Awesome! Very helpful. Nice machine and very kind staff. Duy has told me very useful information. He knows everything, very kind staff. And the machine is fantastic. Good price as well. Now I can make money everyday!!!read more
I will definitely recommend Steamaster for their best quality product & unparalleled customer services and support and quick delivery. Very grateful to meet "Duy" whose been very supportive and knowledgeable with all the products and equipments.read more
I’m in Queensland and was unsure how it would be dealing with a Sydney based company, my experience has turned out to be very positive, I chose Steamaster after having received such poor service from my local supplier. Thank you Duy, for exceptional sales services both pre and post sale the Steamaster academy is also an added bonus. Thanks againread more
I will definitely recommend Steamaster for your businesses. I have purchased Steamaster Apollo HP with Pre-Heater & Auto Fill/Empty Carpet, Upholstery, Tile and Grout Cleaning Business Start-Up Package. The results are great and service great as well.I appreciated “Duy” from customer service. He has his patience and very helpful knowledge for me every time.Thanks Steamaster.read more
I am very grateful to Tam Le and Steamaster team for looking after our business in the past 3 years providing excellent customer service and high quality supplies. Thank you Tam Le for sharing your knowledge and experience with Fabulous Cleaning Solutions. Fabiano RochaOwner & Director Fabulous Cleaning Solutionsread more
I am new to Steamaster,having only purchased from their site twice,just recently.My orders from Steamaster were despatched and at my door in very quick time.Steamasters prices are are better than the manufacturers after sales and spare parts prices.I wish I had discovered Steamaster 10 years ago.Thanks Steamaster,keep up the great work.read more
I bought a start up package from Steamaster and was very happy with the price and gear that was sold to me. The team has always been available when I have had problems and need urgent help. Even going on FaceTime while on site to fix problems.I am extremely happy with the service I get and the price is very reasonable.read more
We have been in the cleaning industry for over 20 years so I don't promote companies that I don't believe deliver quality service. Steammaster is one of the few companies that I highly recommend. We have bought several products from them and have had only positive experiences.read more
Being a beginner in the industry and with no experience, Tam and Duy were simply amazing.I called many sales people trying to get information on the right equipment to buy and most just tried the hard sell or didn't get back to me.Steamaster were simply amazing. They were patient and understanding and I am so glad that I chose them. Since that first purchase, I have nothing but praise for Tam and Duy, they are approachable, knowledgeable and genuinely care about helping me to grow my business and follow-up has also been first class.I cannot recommend Steamaster highly enough. If you are researching who to use, don't go past Tam and Duy. I'm my opinion they are the BEST by a country mile.read more
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